Installation
Download and set up the PRIV mobile app on iOS or Android to start earning PRIV tokens.
Installation
Get the PRIV mobile app on your iOS or Android device.
Download Options
App Store (iOS)
The PRIV app will be available on the App Store soon. Join our beta program for early access.
Requirements:
- iOS 15.0 or later
- iPhone 8 or newer
- 50 MB free storage
Google Play (Android)
The PRIV app will be available on Google Play soon. Join our beta program for early access.
Requirements:
- Android 10 or later
- 50 MB free storage
- ARM64 processor
Beta Access
TestFlight (iOS)
- Install TestFlight from the App Store
- Request beta access at priv.io/beta
- Open the TestFlight invitation email on your device
- Tap "Accept" to join the beta
- Install PRIV from TestFlight
Internal Testing (Android)
- Request beta access at priv.io/beta
- Join the Google Group for testers (link in email)
- Access the internal testing track on Google Play
- Install PRIV from the Play Store
Initial Setup
1. Create Account
After installing, launch the app and create your account:
1. Tap "Get Started"
2. Enter your email address
3. Create a secure password
- At least 8 characters
- Include uppercase and lowercase
- Include numbers and symbols
4. Verify your email
5. Complete profile setupUse a strong, unique password. Your account secures your earnings.
2. Enable VPN Permissions
The app requires VPN permissions to function:
iOS:
- Tap "Connect" on the VPN screen
- iOS will prompt "PRIV Would Like to Add VPN Configurations"
- Tap "Allow"
- Authenticate with Face ID / Touch ID / Passcode
Android:
- Tap "Connect" on the VPN screen
- Android will show "Connection request"
- Tap "OK" to allow the VPN connection
- Grant notification permission for connection status
3. Connect Wallet (Optional)
Connect a Web3 wallet to claim your earnings:
1. Go to Settings > Wallet
2. Tap "Connect Wallet"
3. Choose your wallet provider:
- MetaMask
- Coinbase Wallet
- WalletConnect
4. Approve the connection in your wallet app
5. Wallet address is now linkedYou can earn without connecting a wallet, but you will need one to claim your PRIV tokens.
Permissions Explained
The app requests these permissions:
| Permission | Purpose | Required |
|---|---|---|
| VPN | Create VPN tunnel for secure connection | Yes |
| Notifications | Connection status and earning alerts | Recommended |
| Background App Refresh | Maintain VPN when app is backgrounded | Recommended |
| Network Access | VPN and API communication | Yes |
VPN Permission Details
The VPN permission allows the app to:
- Create a secure tunnel for your internet traffic
- Route traffic through PRIV servers
- Track data transfer for earnings calculation
The VPN does NOT:
- Access your personal files
- Read your messages or emails
- Track your location
Onboarding Flow
After installation, you will be guided through:
Step 1: Welcome
Introduction to PRIV and how you can earn by contributing data.
Step 2: Privacy Explanation
Clear explanation of:
- What data is collected
- How it is anonymized
- Your control over sharing
Step 3: Consent Selection
Choose your data sharing preferences:
- VPN usage data (required for VPN earnings)
- App usage analytics (optional)
- Network statistics (optional)
Step 4: First Connection
Try your first VPN connection with guided instructions.
Troubleshooting
App Not Installing
iOS:
- Ensure you have enough storage (50 MB minimum)
- Check iOS version is 15.0 or later
- Try restarting your device
Android:
- Enable "Install from unknown sources" for beta APKs
- Check Android version is 10 or later
- Clear Play Store cache and retry
VPN Permission Denied
iOS:
- Go to Settings > General > VPN & Device Management
- Remove any existing PRIV VPN profiles
- Open the app and try connecting again
Android:
- Go to Settings > Apps > PRIV
- Tap Permissions
- Ensure VPN permission is not denied
- Restart the app
Sign In Issues
1. Verify your email address is correct
2. Check for typos in password
3. Try "Forgot Password" to reset
4. Check your email spam folder for verification
5. Contact support if issues persistWallet Not Connecting
- Ensure your wallet app is installed and updated
- Check you are on a supported network (Base)
- Try disconnecting and reconnecting
- Restart both apps if needed
Updating the App
Automatic Updates
Enable automatic updates for the latest features and security fixes:
iOS: Settings > App Store > App Updates (On)
Android: Play Store > Settings > Network preferences > Auto-update apps
Manual Updates
Check for updates:
iOS: App Store > Profile > Available Updates
Android: Play Store > My apps & games > Updates
Major updates may require you to re-authenticate or re-enable VPN permissions.
Uninstalling
To remove the app:
iOS:
- Long-press the PRIV app icon
- Tap "Remove App"
- Confirm deletion
Android:
- Long-press the PRIV app icon
- Drag to "Uninstall" or tap the X
- Confirm deletion
Data After Uninstall
- Local data is deleted when you uninstall
- Your account and earnings remain on our servers
- Reinstall and sign in to access your balance
- Connected wallet is not affected
Next Steps
- Features Overview - Explore all app features
- VPN Guide - Learn about VPN functionality
- Earnings Guide - Understand your earnings